Privacy Policy Bett99 — Our Commitment to Protecting Your Data

Bett99 collects two main categories of information: data you provide directly when registering and using the platform, and data collected automatically through your interactions with our website and mobile app.

Data you provide directly:

• Full name as it appears on your official identification document.
• National identification card number or passport number.
• Date of birth for age verification.
• Email address and mobile phone number.
• Bank account details including bank name, account number, and account holder name.
• Encrypted passwords to protect your account security.
• KYC supporting documents such as a photo of your ID card or utility bill for address verification.

Automatically collected data:

• IP address and general location information (state or city).
• Device type, operating system, and browser version used.
• Game session data including date, time, game type and outcome.
• Records of all deposit and withdrawal transactions.
• Cookie and website tracking technology data as detailed in section 5.

Every piece of data collected by bett99 has a clear and legitimate purpose. We do not use your data for any purpose other than those stated in this Privacy Policy. The following are the primary purposes of data use:

Bett99 also uses your data to send relevant promotional information and bonus offers — but only if you have consented to receive them. You may withdraw this consent at any time through your account settings.

Bett99 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your information with certain parties to enable our services to function properly:

• Payment Providers: Required transaction information is shared with payment processors and banks partnering with Bett99 to facilitate deposits and withdrawals.
• Game Providers: Limited game session data is shared with game software providers solely for game management and win verification purposes.
• Identity Verification Services: KYC data is shared with authorised third-party identity verification service providers for compliance purposes.
• Legal Authorities: Bett99 will disclose required information if ordered by a competent court or legitimate law enforcement authority.

All third parties who receive your data are bound by strict confidentiality agreements and are required to use that data solely for purposes agreed upon with bett99.

Bett99 continuously invests in the latest security infrastructure to ensure your personal and financial data is protected to the highest standard. Key security measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your device and bett99's servers is encrypted using 256-bit SSL protocol — the same standard used by leading financial institutions worldwide.
• Tiered Access Control: Only authorised staff who require access to carry out their duties may view member personal data — with every access logged and audited regularly.
• 24/7 Security Monitoring: Our automated monitoring system operates around the clock to detect and respond to any security threats or unusual activity in real time.
• Two-Factor Authentication (2FA): Members are encouraged to activate 2FA to add an extra layer of protection to their account — this feature is available directly in your account settings.
• Hashed Password Storage: Your password is never stored in plain text. We use strong cryptographic hashing algorithms to keep your password secure even in the event of a security incident.
• Regular Security Testing: Bett99 conducts regular penetration testing and security audits by independent security experts to ensure our systems remain robust and up to date.

While bett99 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play an important role in keeping your account safe by using a strong password and not sharing your login details with anyone.

Bett99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are essential for website operation.
• Performance Cookies: Collects information about how visitors use our website — which pages are visited most often and whether they encounter any error messages. This data is used to improve website performance.
• Functional Cookies: Allows the website to remember your preferences such as language, username, and region to provide a more personalised experience.
• Analytics Cookies: Helps us understand overall platform usage patterns to make better development decisions. This data is collected in aggregate and does not identify individuals.

You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the Bett99 platform.

Bett99 retains your personal data for as long as your account is active or as needed to provide services to you. Once you close your account, the data retention period depends on the type of information and applicable legal obligations:

• Financial and Transaction Records: Retained for a minimum of 7 years in accordance with anti-money laundering and financial reporting legal requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure for compliance and audit purposes.
• Communication Data: Customer support chat records are retained for 2 years for reference and service improvement purposes.
• Game Data: Game session records are retained for 3 years for audit and dispute resolution purposes.

Once the specified retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

As a bett99 member, you have important rights regarding your personal data. bett99 is committed to ensuring these rights can be exercised easily and without undue obstacles:

To exercise any of the above rights, please contact the bett99 support team via Live Chat or our official email. We will process your request within 30 business days.

The Bett99 platform is strictly for adults aged 18 and above. We do not accept registrations from individuals below the minimum age requirement, and we do not knowingly collect any personal data from children or minors.

If you believe that someone under the age of 18 has registered or used the Bett99 platform using false information, please contact us immediately. Bett99 will take prompt action, including closing the relevant account and deleting all associated data without delay.

Bett99 reserves the right to update or amend this Privacy Policy from time to time in line with changes in business practices, technological requirements or new legal obligations. Any material changes will be communicated to members via in-platform notifications or registered email at least 14 days before the changes take effect.

The latest version of this Privacy Policy is always available on this page, with the last updated date clearly stated at the top of the document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how Bett99 handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.

• Live Chat: The fastest way — available directly within the Bett99 platform.
• Privacy Email: [email protected] — dedicated to data protection enquiries.
• General Support Email: [email protected] — for general enquiries and account assistance.

We are committed to responding to all privacy-related inquiries within 72 business hours. For formal data rights requests, processing may take up to 30 business days.